Skip to main contentSkip to footer

FAQ

Frequently Asked Questions

All you need is a smartphone, tablet, or computer with a camera, microphone, and a reliable internet connection. We will send you a simple, secure link that you click to join the visit—no complicated downloads or software required!

Yes! That is one of our primary goals. We reserve daily slots specifically for quick access. While we can’t guarantee it 100% of the time, our model is designed to connect you with an Internal Medicine specialist much faster than a traditional office.

Absolutely. We use a dedicated, encrypted telemedicine platform that meets all federal HIPAA guidelines for patient privacy and data security. Your conversation is completely confidential.

Telemedicine is for non-life-threatening concerns only. If you are experiencing a medical emergency (such as severe chest pain, major bleeding, or difficulty breathing), please call 911 or go to your nearest Emergency Room immediately.

Internal Medicine specializes in the care of adults (18+), including diagnostics, chronic disease management, and general wellness. For many conditions, a detailed video consultation is highly effective for diagnosis and treatment. For conditions requiring a hands-on physical exam, we will advise you on the necessary next steps, such as in-person lab work or a follow-up referral.

Yes, if clinically appropriate, our doctor can electronically send your prescription directly to your preferred pharmacy for convenient pick-up.